Runchey Websites  //  Field notes

The blog.

Practical advice on websites, local SEO, payment processing, and the rest of running a small contracting business. Thinking out loud so you can borrow the reasoning.

Section 02 // All posts

Everything else

Strategy

What an Underperforming Website Costs You

A better website might only seem to add a few percentage points of conversion at a time. Stretched across five years and every channel that touches the site (paid, organic, GBP, AI search, referral), the same percentages produce a different number. Here's the math, the real benchmarks, and what 'better' has to deliver to count.

May 5, 2026//13 min
Industry Reality Check

How Does That One Shop Afford All Those Ads?

The big shop on every billboard isn't winning at marketing — they're running a different P&L. Higher tickets, labor arbitrage, fixed-cost dilution, and PE money. Here's the structural math behind their ad spend, and why copying their percentage doesn't work at your size.

Apr 27, 2026//13 min
Industry Reality Check

Card Processing Fees for Small Businesses: What You Can (and Can't) Pass to Customers

Jobber takes 2.9% + 30¢ on every card. The instinct is to add a '3% processing fee' to invoices. Two rules make that move illegal, and the fines escalate fast. Here's the legal way to recover the cost, and why the rate is so high.

Apr 24, 2026//12 min
Business Growth

Outgrowing Paid Leads: The Lifecycle Every Local Business Goes Through

Most local businesses don't track what percentage of revenue goes to lead acquisition. The number is usually uncomfortable. Here's the roadmap from paid dependency to organic growth.

Apr 23, 2026//11 min
Industry Reality Check

How to Build a Contractor Pricing Page That Closes Jobs

Starting-at pricing, ranges, or contact-for-quote? The right format depends on the service. A practical guide to what works, what to put around the numbers, and the SEO opportunity most contractors miss.

Apr 9, 2026//7 min
Industry Reality Check

GoDaddy's Website Design Service: What You're Paying For

GoDaddy's done-for-you design service charges agency prices for template output you don't own. The 36-month math, the SEC filing data behind their pricing, and what you actually get for the money.

Apr 1, 2026//14 min
Industry Reality Check

Why You're Getting 15 Marketing Calls a Week (And How They Got Your Number)

The moment you file your LLC, your information enters a pipeline designed to sell you services you don't need. Here's exactly how the machine works, who's behind it, and what to do about it.

Mar 28, 2026//14 min
Industry Reality Check

Every Site You Never Signed Up For Has Your Business Listed (Here's Why)

You google your business and find it on 15 sites you've never heard of, some with wrong information. Here's how your data got there, what 'unverified' actually means, and which listings actually matter.

Mar 28, 2026//12 min
Case Study

How a Seattle Electrician Got a Customer Through ChatGPT

Greenworks Electric published real pricing, referenced local utilities by name, and answered the questions people actually ask. ChatGPT noticed. No 'AEO' retainer required.

Mar 25, 2026//12 min
Industry Reality Check

Why Your Marketing Agency's Biggest Advantage Just Disappeared

The economics of scale that justified large marketing agencies have shifted. Here's what the numbers look like now that the tools have changed.

Mar 25, 2026//14 min
Industry Reality Check

The Bundling Trap: When 'One Vendor for Everything' Stops Serving You

Bundling services under one vendor can be convenient, or it can mean paying more for less while making it painful to leave. How to tell the difference, with pricing data from GoDaddy, Wix, and dental platforms.

Mar 14, 2026//12 min
Small Business

You Tried an AI Website Builder. Now What?

The AI gave you a website in 10 minutes. Three weeks later, you still can't get it to look like your business. Here's why, and what to do about it.

Mar 11, 2026//10 min
Industry Reality Check

Social Media for Contractors: What Actually Works

100k TikTok views rarely turn into local jobs. A look at where social media actually generates leads for service businesses and where it's a time sink.

Jan 21, 2026//10 min
Working With Us

Your First 6 Months with Runchey Websites

What actually happens after launch? A month-by-month guide to Google rankings, content building, and why 6 months is when momentum kicks in.

Jan 20, 2026//12 min
Customer Experience

Online Booking: What the Data Says

67% of customers prefer online booking. 72% would pay 10% more for better service. What the research says about letting customers book on your website.

Jan 20, 2026//6 min
Industry Reality Check

How Google Ranks Local Businesses

The Claim-Verification-Flywheel model explained. Why doorway pages got crushed in 2024, how Navboost tracks user behavior, and what this means for local businesses.

Jan 15, 2026//12 min
Marketing

Referral Systems: Your Cheapest, Highest-Converting Leads

Referrals close at 50%+. Ads close under 20%. How to build a referral system with tracking instead of hoping customers mention you to their neighbors.

Jan 14, 2026//8 min
Industry Reality Check

AEO: The Emperor's New SEO

Answer Engine Optimization is the hot new marketing buzzword. Agencies are charging $15K/month for it. The tactics? Identical to what you're already doing.

Jan 11, 2026//12 min
Ownership

Are You Locked In? What Your Web Agency Can Actually Do (And What's Just a Scare Tactic)

Worried about leaving your web agency? Here's what they can actually hold hostage, what the law says, and your step-by-step escape plan.

Jan 6, 2026//12 min
Process

The 47 Decisions Behind Your Quote Calculator

Every feature on your website is a conversation with your customers. How we designed the quote calculator and the decisions behind features that serve your business.

Jan 6, 2026//10 min
Working With Us

What to Expect When You Work with Runchey Websites

From intro call to going live, and beyond. Here's exactly what happens when you hire us to build your website.

Jan 5, 2026//8 min
Accessibility

Why Accessibility Matters for Contractors (And Your Customers)

Most contractor websites fail basic accessibility standards. What that means for your customers, your Google rankings, and the growing legal landscape around web accessibility.

Jan 5, 2026//8 min
About Us

Why Runchey Websites? A Different Kind of Web Partner

Software engineers who build websites for service businesses. No contracts, no lock-in, you own everything. How we got here and why we work the way we do.

Jan 2, 2026//5 min
Industry Reality Check

SEO for Contractors: What They're Selling You vs. What Actually Works

What a $500/month SEO package typically includes, what actually drives leads for local businesses, and why reviews and your Google Business Profile matter more than keyword density.

Jan 2, 2026//10 min
Reviews

Reviews: The Complete Guide for Contractors

Why the first 50 reviews matter most, how much negative reviews actually hurt, and what to do when someone leaves you an unfair one.

Jan 2, 2026//12 min
Paid Advertising

Paid Ads for Contractors: Google vs. Yelp vs. Thumbtack

Where should you spend your advertising budget? Here's an honest comparison of the major platforms, what they cost, and how to know if they're working.

Jan 2, 2026//14 min
Customer Experience

What Customers Want (According to Their Reviews)

We analyzed thousands of contractor reviews to find what customers value. Communication, reliability, and cleanup came up far more than price.

Jan 2, 2026//10 min
Website Basics

A Website That Works: What That Means for Contractors

Your website doesn't need to be fancy. It needs to load fast, look good on phones, and make it dead simple to contact you.

Jan 2, 2026//8 min
Website Management

Do I Need Website Management?

You own your website. You can run it yourself or have us manage it for $50/month. Here's what each option actually looks like.

Jan 2, 2026//6 min
Local SEO

Google Business Profile for Local Contractors: What Actually Matters

When someone searches 'electrician near me,' they see the Map Pack before any website. Your Google Business Profile drives that visibility. Here's how to set it up and what to focus on.

Jan 2, 2026//8 min

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